AC19 is a dual band gigabit wireless router specially designed for households with high speed internet access. It supports 802.11ac wave2 techonology and provides WiFi speed up to 2033Mbps (2.4 GHz: 300Mbps, 5GHz: 1733Mbps) to achieve the best performance for your fiber internet connection. Powered by 4X4 MU-MIMO technology of 5GHz band, it provides wider WiFi coverage and faster WiFi speed than regular routers with 3X3 MU-MIMO technology. Equipped with full gigabit ports, it supports up to 1000Mbps bandwith access. The 28nm 1GHz CPU equipped with 500MHz co-processor, dual-core design brings a faster processing speed and provides optimized operation. Featured with 4 × 6dBi external antennas , AC19 outshines in performance and wall penetration capacity.
EIRP Power (Max.): 2.400-2.4835GHz:19.86dBm (EIRP) 5.150-5.250GHz:22.96dBm (EIRP) Standard & Protocol:IEEE802.3, IEEE802.3u,IEEE802.3ab Interface: 1 × 10/100/1000Mbps WAN port 4 × 10/100/1000Mbps LAN ports USB2.0 × 1 Antenna:4 × 6dBi external antennas Button:1 × WPS/Reset button Power: Input:AC 100-240V~50/60Hz 0.6A Output:DC 12V2A Dimension:238.9 × 144.3 × 40.3mm LED indicator:Sys × 1,WAN × 1, LAN × 1,WiFi/WPS × 1 Wireless Standards: IEEE 802.11ac wave2/a/n 5GHz IEEE 802.11b/g/n 2.4GHz Data Rate: 5GHz: Up to 1733Mbps 2.4GHz: Up to 300Mbps Frequency:Simultaneous dual band 2.4 & 5GHz Transmit Power: CE: <20dBm(2.4G) <23dBm(5G) FCC: <30dBm Basic Features: SSID Broadcast: Enable/Disable Transmission Power: high, medium, low Beamforming MU-MIMO Wireless Security: WPA-PSK/WPA2-PSK, WPA/WPA2 Wireless Security: Enable/Disable WPS(WiFi Protected Set-up) fast encryption Internet Connection Type: PPPoE, Dynamic IP, Static IP PPPoE(Russia), PPTP(Russia), L2TP(Russia) Operating Mode: Wireless Router Mode Universal Repeater Mode WISP Mode Virtual Server: Port Forwarding DMZ Host UPnP Security: Client Filter Parental Control(support black list and white list) Remote Web Management Firewall: Forbid UDP flood attack Forbid TCP flood attack Forbid flood attack Forbid WAN PING from internet DDNS:Support DynDNS, Oray.com, 88ip VPN: IPsec pass through PPTP pass through L2TP pass through PPTP server PPTP client L2TP client Special Features: Smart Traffic Prioritisation PPPoE Username/password Clone Smart WiFi Schedule Smart Power Saving Smart LED on/off Tenda Cloud Tenda App Other: Bandwidth Control Guest Network IPTV MAC Clone Static Routing System Log Backup & Restore configurations Firmware upgrade online Firmware upgradeable via browser Supports IPv6 Alexa Temperature: Operating Temperature: 0°C ~ 40°C Storage Temperature: -40°C ~ 70°C. Humidity: Operating Humidity:10% ~ 90% RH non-condensing Storage Humidity: 5% ~ 90%RH non-condensing. Default Settings:Default Access: tendawifi.com Certification:CE/FCC/RoHS
Package Content: 1 x Wireles Router 1 x Power Adapter 1 x Install Guide 1 x Ethernet Cable Tenda App
1. Do you ship to international address?
Currently, we only ship within Australia.
2. How are the items delivered?
The items are shipped via Australia Post, Fastway, Toll or Allied Express, according to the size and weight of the item.
3. Can I use my own delivery service?
We only use our nominated carrier for delivery.
4. How can I cancel my order?
Please note that we can only cancel your order if the item has not been dispatched from our warehouse. As we operate a fast and automated dispatching system, but need time to respond to your message, we can only do our best to help.
5. How long does it take to ship our item?
The estimated delivery time frames are:
For customers in VIC, approximately 4 - 7 working days;
For customers in NSW, SA, ACT, approximately 5 - 10 working days;
For customers in QLD, NT,WA and TAS, approximately 8 - 12 working days.
Delivery time only starts after buyers’ payments have been cleared and the item has been dispatched from our suppliers warehouse (usually 1 working day after receipt of cleared payment).
We are unable to guarantee a delivery on any specific dates or times as this is not something our delivery partners would be able to guarantee either.
6.When will the item be dispatched?
Most items will be dispatched the very next business day after full payment is received.
7.Where can I find the delivery information?
Tracking information will be emailed to you. Alternatively, you can also view it in the Shipped tab in the Order List page.
8. We do not ship to the following postcodes
Due to the limited access of our carriers, there are certain postcodes that we are unable to deliver to. Please refer to the list below for more details. There may be some exceptions, please contact us at firstname.lastname@example.org for more details. There may be other postcode exclusions than specified below.
We do our best to include all relevant postcode inclusions in the list below, but unfortunately cannot list all postcodes Australia wide.
Orders for delivery to postcodes with no shipment service will be cancelled and refunded.
Postcodes that we do not ship to include
6740 DRYSDALE RIVER
6740 MITCHELL PLATEAU
6740 PRINCE REGENT RIVER
6743 CAMBRIDGE GULF
6743 LAKE ARGYLE
7151 HEARD ISLAND
7151 MACQUARIE ISLAND
If your item fails to work or is damaged you have the right to ask for a repair, refund or replacement. We will try and work out the best outcome for you depending on whether the issue is minor or major.
We do not accept returns if you have changed your mind, found the product cheaper elsewhere, if you ordered the incorrect item, or you discovered you don't like it.
If however, we do accept your return for a non faulty item, to be eligible for a return, your item must be in the same condition that you received it, unworn or unused or unassembled, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.
You will be responsible for the cost and risk of returning goods, including the cost of original shipping & return shipping, aswell as a 25% restocking fee. If the item is not received by us you will not be eligible for a credit or exchange. We recommend you insure high value items that you return for change of mind.
To start a return, you can contact us at email@example.com If your return is accepted, we will send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org.